Yes, the visitor must have a valid passport or a travel document issued in his or her name and the corresponding visa or Tourist Card. Exceptions are the countries with which Cuba maintains visa-free agreements. Tourist Cards can be requested at Cuban consular representations. Also, in travel agencies and airlines. They are of two types: for individual tourists or for tourists traveling in groups.
The official language in Cuba is Spanish, but the staff in charge of service in tourist establishments speak other languages, mainly English.
The official currency in Cuba is the Cuban Peso (CUP).
It is recommended to bring cash to Cuba since very few establishments accept debit or credit cards and banks and ATMs are not always easy to find. However, you should contact your bank before you travel to make sure your card actually works in Cuba (US-based cards do not operate on the island).
Cuba enjoys a tropical climate, with a constant temperature throughout the year that is around 24 and 30 degrees on average; with two well-marked seasons: the wet season and the dry season.
You should bring a European standard to US plug adapter as Cuba uses US style plugs.
Most phones should work in Cuba, but we recommend contacting your provider before traveling to make sure this is the case.
In our accommodation you have free Wi-Fi service. If you need Internet via mobile data, you must buy a SIM.
You can visit the International Clinic and Pharmacy in the city of Trinidad, which offers medical services and care to foreign citizens. Here are the contact details of the International Clinic and Pharmacy:
Address: 103 C. San Procopio, Trinidad 62600
Telephone: (041) 996492
Hours: Open 24 hours
Please note that if you require any medical treatment in Cuba, you will need to pay in cash before leaving.
A lot! There is no better way to explore Cuba’s multicultural heritage than through its diverse cuisine.
Drink bottled water only. In our accommodation we have sparkling or natural water. It is safe to brush your teeth with tap water, but avoid swallowing the water.
We always think that you should bow with your heart! It depends on you based on the service received. If you want a rough idea, 10% of your bill is usually recommended.
Photos and videos can be taken freely, except in restricted and marked areas such as military areas and others. Museums and some places of interest have specific regulations. For color photos, the best time is between 9:30 a.m. and 11:30 a.m., and after 4:00 p.m.
Yes, in fact, Cuba was awarded the title of ‘Safest Country’ by FITUR (Madrid International Tourism Fair) in 2018.
The island has excellent cities for tourism of different categories. In addition to enjoying the indisputable charm of Havana, you could get to know the city that gives life to the best cigars in the world: Viñales; or immerse yourself in a paradise beach in the Caribbean: Varadero; or visit the Hero city of Cuba that keeps wonderful stories from our past: Santiago de Cuba.
